During an ongoing Event, your viewer may request support from you because of an IP change to their connection or their browser crashed and require it to be locked again.
Upon activation of a Event (Service), the customer is provided an Event Ticket ID mapped to the purchase. Your customer can find the Event Ticket ID but logging into the Client Area → Services (Tab) → My Live Events. Click on the Active button of the Event Name.
On the following page, your customer will find the Event Ticket ID at the bottom of the page.
When you paste that Event Ticket ID into the WHMCS Admin search (Top right hand corner), the system will return the Service page link of the associated service that your customer had purchased.
Click on the blue link to goto that service.
Service Event Page (Admin)
On the service page, you will find important functions under Module Commands that will help you run your Event smoothly.
| Function | |
|---|---|
| Create | This will provision the Service to the customer. If the service is not provisioned, the customer will not be able to view it |
| Suspend / Unsuspend | If the service is suspended for a particular customer, this customer will not longer be able to view the event |
| Terminate | If you don't want the customer to have access to a Event page in the Client area. You can run the terminate function. |
| Enable/Disable (Whitelist from IP Check) | Enabling this will allow the customer to bypass the IP check (If it is enabled globally) |
| Enable/Disable (Require IP Check "Bypass Browser Check") | Enabling this will allow the customer to bypass the Browser Check but IP check is still in consideration. This option will allow the customer to access the event (after logging in ) on another browser/computer/device, if the IP address is the same |
| Disable Realtime Check | Enabling this will disable the Realtime check that runs during an Event. The Realtime check allows for the system to check if the Locked IP to the service is really the only viewer for the Event. For example, if the global option (Disallow IP Re-locking) is not enabled, then the customer could log in with one IP address then IP lock it while staying on the page. Then the customer friend can log in again and perform the same procedure. |
Once the product is added to your WHMCS, you should now see the following page.
There are a few more fields that you will need to adjust before putting the Live Event for sale. We will list the important ones that is crucial to the functionality. Let's take a look.
Details Tab
| Settings | |
|---|---|
| Welcome Email | This is where the system will send an email to your Live Event buyer when the Live Event product is activated for use. |
| Stock Control | If you want to limit how many to sell |
| Apply Tax | If you want the buyer to pay tax on the purchase |
Pricing Tab
This tab is pretty self explanatory. You can set the Live Event you are selling as Free, One time fee.
Module Settings
This is the last important setting you will have to set for the Live Event. However, we will leave it and return to here after the next section.
Creating the Live Event
The next step we need to do is to define the Event. To do this, click on Addons → WHMCS Streaming Paywall in the Admin section.
You should now see the following screen.
Now, click on Events and you will see the following Add Event form
Event Properties
| Settings | |
|---|---|
| The display name of the event | |
| The start time of the event | |
| The end time of the event | |
| Depending on your streaming software, this is the Stream Key which you can identify the stream | |
| Enable the 720p stream | |
| The Stream Key for the 720p stream | |
| Enable the 1080p stream | |
| The Stream Key for the 1080p stream | |
| Enable the 2k stream | |
| The Stream Key for the 2k stream | |
| Enable 4k stream | |
| The Stream Key for the 4k stream | |
| Enabling this will allow for the viewer to the view the VOD file set below if the viewer go into the Event page after the end time of the event | |
| How much longer the VOD is available after the end time of the event | |
| The is the relative name of the video file. If your file name is video.mp4, then enter video.mp4 into this field | |
| Depending of your video server, it can set to either HLS streaming or direct HTTP viewing | |
| The VOD server where the file will be loaded on | |
| Enable 720p quality | |
| The relative name of the 720p filename. If your 720p filename is video_720.mp4, then enter video_720.mp4. Otherwise, you can leave it blank and the system will automatically append _720p into the original filename. | |
| Enable 1080p quality | |
| The relative name of the 1080p filename. If your 1080p filename is video_1080.mp4, then enter video_1080.mp4. Otherwise, you can leave it blank and the system will automatically append _1080p into the original filename. | |
| Enable 2k quality | |
| The relative name of the 2k filename. If your 2k filename is video_2k.mp4, then enter video_2k.mp4. Otherwise, you can leave it blank and the system will automatically append _2k into the original filename. | |
| Enable 2k quality | |
| The relative name of the 4k filename. If your 4k filename is video_4k.mp4, then enter video_4k.mp4. Otherwise, you can leave it blank and the system will automatically append _4k into the original filename. | |
| The description of the event |
Once are you ready, hit Save.
Assigning the Event to the Product
Now lets add the Event back to the Product (Event) you had created at the beginning
Go back to the Product you created at the very beginning on this page, then click on the Module Settings tab.
Now select the Event you want to assign to this Product (Live Event) in Event dropdown.
At the bottom of the page you can set how the system provision the Product when somebody purchase it.